Customer Testimonials

“Thank you very much for your help. I purchased my safe eight years ago and I'm very glad your customer service is still good.”

“Thanks for the superlative service after the sale for helping me get my safe repaired. I appreciate you hiring an extremely competent safe tech to help me with my safe. It now operates better than I ever imagined a safe could function.”

“Thank you and your great team of customer service (Ernie, Fernando, Chris). I am very anxious to get the "Pentagon" in place. I will call you when it arrives and place an order for your dehumidifier. Thanks again.”

“My Pyro model safe is excellent quality and easy to open. Secure closet installation. Very satisfied with service. Congratulations you guys for doing a great job in a timely manner. Really appreciated the follow up and will refer you to family and friends.”

“I have a Sportsman Safe and I love it!”

“I am very happy with the vault door and the performance. Thank you...”

“I had the 7x8x8 two-piece safe room delivered to me on flat bed. We got it in the house and I took some pics. Please tell Kevin Hand that I'm pleased with the product and I will send more pics when the house is fully built and the safe is walled up in my closet.”

“It's been a year since I purchased my Sportsman Steel Safe and I have to thank you. The safe was everything you said it would be! I've been recommending Sportsman-Pentagon Safes to all my friends.”

“Thank you for your excellent service, timely responses and an excellent product. My Iron American Series gun safe is, in my opinion, the most secure safe on the market. You have an advocate for your company for life!!”

“I ordered and installed your vault door myself. I am very satisfied with the door. I have recommended your door to others. Thank you.”

“I had one of your safes from 2003 — the 60x25x22 with 1-hour fire. The gun safe was within 10 ft of the point of origin of a fire. It took three hours or more to put out the fire and the guns took no damage. I was very impressed with the performance of the safe.”

“Again, outstanding, exceptional service. You have a customer for life. All I did was boast about your customer service at my local gun show this weekend in St. Augustine. I am one of a very few NRA firearms instructors in this part of the state and I will direct any individuals taking my firearms class to your website.”

“My brother and I do not live close, but we talk regularly. We both found ourselves in need of a good safe for firearms and other valuables. We started with the familiar names, but they seemed very similar once you got down to the true measures — fire resistance, difficulty in cracking, and thickness of steel. As we continued we found a few that were truly American made, not just assembled or painted, and of much higher quality. The search ended when I called and found my brother and I had independently picked Sportsman Steel Safes. Mike’s safe arrived first and it was superb — the fit and finish inside and out, and most importantly the door, were perfect. Mine was delayed in shipment and arrived a week later. When the movers removed the packaging they discovered damage from the fork of a forklift. This is where Sportsman Steel shined. On my first call the response was, “if it is damaged we will send you another safe”. They were as good as their word. I got my new safe today and I am very impressed all over again. I am a very satisfied customer.”

“I love my safe! It is just perfect for my space and my treasures. Your help was wonderful and I know I will enjoy knowing my things are safe.”

“Just wanted to drop you a line and let you know I received my gun safe. I also wanted to thank you for being understanding with all of my calls and keeping me informed and updated on the status of completion and delivery timelines.”

“Hello to you both from wet South Australia — we had 62mm of rain yesterday. Apologies for not getting back to you sooner. The safe door is fantastic, just like in the movies. We have not put it into place yet, but it is fantastic. Thank you very, very much. When the door is in place we will send photos.”

“I wish to thank you for having the rifle shelf for the right side of my Sargent Commemorative Safe made and sent to me at my request. You and the Sportsman Steel Safe Co. have gone above and beyond your expected obligation. This is the kind of service that leads a person to refer others to buy your product, and it tells a lot about your company and its ownership.”

“I love my new Pentagon safe which you delivered to me last week. The delivery was as expected and extremely professional. The entire transaction was a pleasant experience and I hope to do business with you folks again.”

“My gun safe is everything you said it would be! Thanks for pointing me in the right direction so I could make the right decision.”

“Kevin, I purchased my custom swing-in gun safe from you over the phone in 2008. The idea was to have a walk-in safe hidden in the entry closet of this old duck cabin built in 1919. I wanted to thank you because everything I was told over the phone became true and I now have a secure walk-in gun safe and security/tornado structure. I get lots of compliments from hunting friends regarding the quality and the finishing touches. Anyone interested in getting extra value for a few extra dollars can end up with a special security area and wonderful gun storage.”

“Hi Kevin, I want to thank you for your service and the great deal you made me. I am a three-time buyer of Sportsman Steel Safes, and with deals like you guys offer, why would anyone go elsewhere?”

“Thank you for the call yesterday. I stopped by the local gun stores to look at gun safes and I couldn’t find one with a protective frame thicker than 3/16″. I’ll be in touch when my vault room is ready for a door!”

“I will go out of my way to do business with Sportsman Steel Safes. I strongly recommend them to others. I live in a three-storey condo and I wanted my safe in a third-floor closet. The crew that did the installation showed attention to detail and pride in their work. They delivered the safe and wiped the dust off it — even the back, which was against the wall and would never be seen. Those small things showed they cared about doing the job right. Colin Powell said, “Excellence is not an exception; it is a prevailing attitude.” The installation crew from Sportsman Steel demonstrated that prevailing attitude, earning them a spot on my whitelist.”

“Kevin, I just wanted to say thanks to you and your company for the great service and a wonderful product. I shopped around the country for a vault door that met my needs at a price I was willing to pay, but one of my main concerns was that my hard-earned dollars were spent with an American company on an American-made product. Although I live in an area where there are two nationally known vault companies nearby, I chose your company even though their vault was comparably priced. I am a true believer in “you get what you pay for”. Their stuff comes mostly from China, which is not a country I care to invest in. You worked with me to come up with the vault door I wanted and added a few nice touches to the deal. You custom-built my door to fit my existing opening and it fit perfectly. When I explained that the carpet and two expandable gaskets were slightly damaged in shipping, new carpet and gaskets arrived at my door a few days later. Having been a police officer for the last twenty-two years I have had many sad occasions to witness the life-altering trauma caused by criminals and fire, and this vault gives me great peace of mind. I now leave my home knowing my most cherished belongings are safe from thieves and fire, and that in the event of a burglary my family can use the vault as a safe or panic room. Thanks for your willingness to go the extra mile, and thank you for using American raw materials.”

“Howdy guys! I just purchased a Commemorative Pentagon 100-Gun Safe and I love it! Thanks for the help.”

“Sportsman Steel and Kevin, I am extremely happy with my new gun safe and your company. The quality of the safe is excellent, the features are great and you delivered it on time as promised. I also appreciate that you helped me select the options that were best for me. I will be sure to recommend your company to my friends and anyone else who needs a top quality safe.”